angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | Thx again Hello. Just want to let you know that I received the replacement metal print. We immediately put it up on the wall. We thank you. We were very pleased with the quality of the hanging frame that you installed. Looks quite elegant. The metal prints continue to sell well and, again, the excellence of your product is a major contributing factor. Lots of people think that the print is on glass and constantly mention the vividness of the colors. So good work. We'll be back for more.
John, | Not Happy I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | Pretty good job on the print
John, |