Delay in production Ordered a gallery wrap print on 1st October. I am based in London and needed the print to go to a friend\'s gallery in New York - hence choosing this printer. It\'s only just been printed and is now not going to reach it\'s destination for another week - a week late. Follow up emails got no response and ended up having to phone from the UK. It would have been quicker to have it printed in the UK and shipped from here. Really wished I hadn\'t used this service.
Julia O., London / New York | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | exceptional service Thanks so much for the great photos on canvas, service and pictures were exceptional.
Roxanne Appell, Wawota, SK | thx Thanks for the up-date. Nowhere in the Greater Toronto area can artists get custom frames for canvas art - so it is no wonder that your site is being used throughout Canada by artists. The web-site is very easy to maneuver.
Jamil, Toronto |