Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Thank you! Thank you! The print arrived today. I appreciate your help and am very satisfied with the print.
Thanks again,
DM, | Happy Customer Thanks very much Diana. Received the above two orders, have checked everything over and all is in perfect order. These prints are selling like hotcakes. The show is almost over, but we will continue to carry some images in the gallery and create new ones for next season.
Sisali, New York | Delighted with your customer service I was totally delighted with your customer service and the final product that I received. I highly recommend your service. I used to just like these oil canvases but once they were framed we absolutely love them
Cena Hamby, Pompano Beach, Florida |