Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Very good quality I ordered a frame that was delivered exactly within 6 business days. Very good quality and the right size. I\'m very satisfied with the service CanadaOnCanvas provides. Ten out of ten points!
NT, Georgetown, ON | Thx I just wanted to tell you that the picture was perfect! She loved it so I'm good on gifts for another year 😃. Thank you again for your help and please let me know if there is anything I could do to relay this message to your supervisor.
Thomas, | WOW The poster mounting turned out beautifully!
Thanks so much.
Teresa H., |