happy Thanks -- helpful info indeed. Today I got confirmation that my order's been shipped! WOW was that ever fast! Your production facility must be huge -- and super-busy. Thanks to everyone involved with completing/shipping orders. Lookin' forward to seeing these canvases!
Jooly, | happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | WOW CSR Your company has done it again! The results were amazing better that I could ever expect. The customer service is miles above any other company.
Thanks Again
Bonnie Kuhr, Novato |